With First Responder Option
eApps® Hosting provides Uptime and Resource Monitoring services at no extra charge. These services can be activated and administered from your Customer Portal. With the optional First Responder managed hosting option, the alerts can be sent to eApps Support for resolution.
Included with your Virtual Cloud Servers, and PaaS environments, is a real time Uptime Monitoring service designed to alert you promptly whenever your web site, or any critical service, is down. The Monitoring system checks your service every few minutes from multiple external locations. The Monitors can be configured easily right from your Customer Portal. Up to four weeks of uptime history is available in graphical form. The optional, reasonably priced, First Responder managed VPS hosting add-on will send the alerts to eApps Support for resolution. Our technicians will perform actions to recover your service, or will follow instructions that you provide. Our First Responder for Uptime Monitoring service is not just an alert system. It is a call to action to our Support department. Our technicians will do their best to get your service back online.
Also included with your Virtual Cloud Server is a comprehensive Resource Monitoring service. The service is activated automatically for all Virtual Cloud Servers, and can be administered from the Customer Portal. The Resource Monitoring service provides real time and historical visibility for usage of all key resources, including memory, CPU, disk space, disk swap, data transfer rates, traffic usage, and process statistics. Up to three months of history is provided in graphical form. The Resource Monitoring service also allows customers to configure user defined thresholds for each resource, and email contacts or groups, for system generated alerts. The Resource Monitoring also has an optional First Responder managed service add-on, which directs alerts with your remediation instructions to eApps Support whenever an alert is triggered. Please note that the eApps PaaS platform has its own built in Resource Monitoring system.
Our Sales department is here to answer any questions you have and assist you in getting started. Our Technical Support department is standing by 24/7 to assist you. We are here to ensure your hosting success and will do everything we can to ensure that you maximize the benefit of your resource monitoring and uptime monitoring services! Click on the Chat link or contact us for more information.
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servers. Click the Request button for a free, or subsidized,
Request Migration Assistance
We have extensive experience migrating sites, applications and servers. Click the Request button for a free, or subsidized, migration proposal.
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