PROFESSIONAL SERVICES

We Go Beyond Just Hosting

eApps Hosting has a strong legacy of application hosting, going back to the IBM/Lotus Domino server and early versions of Apache Tomcat in the late 1990s. Our application hosting experience, and early roots as a technology consulting firm, have positioned us to bring more to the table than just hosting. We have a team of technology professionals that are ready and able to optimize the security, performance, reliability and capabilities of your web app or sophisticated website.

Uptime is always important, but some sites require the highest possible uptime. One of the most important factors in achieving this goal is geographic redundancy. Our professionals have experience spanning sites geographically using a cloud load balancer. Our active-active, real time cluster solutions will ensure that a major outage at one data center does not impact the operation of the site.

Standard Professional Services

We offer a complete set of professional IT administration and configuration services to enhance the power and security of your Virtual Cloud Server or Platform as a Service (PaaS) environment. Each service has a defined scope, approach, deliverable and fixed fee. A list of our standard services follows:


This service is to setup and test a secure channel for administrative staff to access their systems

This service is to setup and test an IPsec compliant VPN connection between two or more end points

Our CDN and WAF service is included with all eApps Virtual Servers and PaaS environments. We provide a wizard for customers to setup the service for their domains. If you prefer to have us perform the setup, we charge a low, one time fee per domain

Our technicians will determine if your OS and apps software needs updated, review resource allocation and usage for your app and DB, review logs, and prepare a report of findings and recommendations. Upon approval, we will implement the recommendations

This valuable service will ensure that you maximize the value of your Virtual Cloud Server or PaaS environment. Our technicians will monitor and analyze the operation of your site and determine what improvements can be made. The operating environment, application environment, and database environment will be analyzed. A report with findings and recommendations will be prepared. Upon approval, our technicians will implement the recommendations

This service will improve the security of your Virtual Cloud Server or PaaS environment. Our technicians will look for hacks, determine if you have vulnerable software versions and review your web server's security settings. Use of SSL, ports, permissions, and web forms will be analyzed. Unused services will be disabled, best practice security settings will be enabled, and firewall rules will be hardened. A report of all findings and recommendations will be prepared, and implemented upon approval

Due to ever present SPAM, even valid email is often blocked by the large mail service providers. However, there are measures that can be taken to maximize the reputation of your outbound email, which helps ensure delivery. This service will implement and configure the four most important techniques to verify the authenticity of your domain (DKIM, SPF, rDNS, and Sender ID) to the large providers

This service will assist you in passing PCI scans. The technicians will review your report, update software components as appropriate and feasible, and assist you with explanations to the scanning service. The service assumes quarterly scans, and that you use one of the popular scanning services. In the event that you need to upgrade to a newer OS, we provide a discount for eApps migration assistance



By Request and Custom Services

In addition to our pre-defined services, we also provide services on a request basis. These include software and OS upgrades and other system administration tasks. For more complex requirements we will deliver a custom tailored hosting solution. Our team will review your requirements and propose a practical solution, using proven technologies, that we will stand behind.


Our Pros Are Ready To Help!

If you have questions about our professional services, click on the Chat link or use our Contact Us form to make a request to our Sales department. We will be pleased to assist you.

Request Migration Assistance

We have extensive experience migrating sites, applications and servers. Click the Request button for a free, or subsidized, migration proposal.

Request

Request a Free Consultation

Our professional advisors are ready to learn about your needs and recommend a cost effective solution. Click the Request button to contact our team.

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Why eApps?


We offer highly effective included, and optional, managed services. We also offer custom services for security, clusters, and Geo-spanning load balancing for high availability.

Included Managed Services
 
  • Redundant SSD Storage
  • DDoS Protection
  • Site Accelerator (CDN)
  • Web App Firewall (WAF)
  • Uptime Monitoring
  • Resource Monitoring

Optional Managed Services
 
  • Managed Backups
  • First Responder
  • Priority Support
  • SSL Optimization

Additional Services
 
  • Enterprise Backups
  • VPN Solutions
  • DB Clusters
  • Load Balancing
  • Geo-spanning HA
  • Server Hardening
  • Optimization and Tuning

On-Ramp Assistance
 
Our goal is to ensure your success. We will help you get your app or site deployed, usually at no additional charge.

Migration Assistance


We have extensive experience migrating sites, applications and servers. Click the Request button for a free, or subsidized, migration proposal.

Request

Free Consultation


Our professional advisors are ready to learn about your needs and recommend a cost effective solution. Click the Request button to contact our team.

Request

Application Hosting

Since 1996