eApps upDate Newsletter

In this issue:

Announcements - eApps Custom Services
Application Updates - PHP 5.2.0, and MySQL 5.0.27
Promotions - Feedback - Give Us Your Thoughts, Get a 20% Bonus!
Tech Tip - Adding New Sites to Your System
Tech News - Overselling in the Hosting Industry

Having trouble viewing this newsletter? Visit http://eapps.com/News/eApps_upDateJan07.html.

Announcements eApps Custom Services Did you know that eApps can help you enhance the security of your hosting service? For example, we can assist in the installation of SSL certificates. We can also help you encrypt your email or setup a secure VPN tunnel between your users and your eApps server. In addition, our support staff can install custom applications, help you get your site up and running, and assist with many other tasks including MySQL database replication. If you have a custom need, contact sales@eapps.com. We'll be happy to get back to you promptly with a quote.	This Month's Promotion Feedback Bonus: Survey Says? Act now and get a credit equal to 20% of your monthly hosting fee, for a maximum of $25 per customer if you answer our survey... 1) What applications do you use most? 2) What applications would you like to see us offer? 3) Do you use our mail services? If so, what improvements would you like to see? 4) What languages do you use the most? Java? PHP? Ruby on Rails? Other? 5) What do you like or not like about our service? 6) What problems, if any have you encountered with using our service? What could we do to help eliminate those issues? Reply to this survey before January 21, 2007 by mailing your answers to sales@eapps.com with the subject SURVEY.
Tech News Overselling in the Hosting Industry Perhaps you've seen deals like this before: 50 GB of space for $2! 1000GB of traffic for FREE! These unrealistic metrics are the result of unscrupulous hosting companies trying to squeeze every possible bit of profit from their servers. The idea is that since most customers only use a fraction of the resources allocated to them, it is possible to take a gamble and offer more resources than what is physically possible to deliver. Unsuspecting customers do not realize that there are many downsides to this, such as increased page loading times and frequent server crashes. Many hosting providers simply shut a customer's service off for breaking the fine print in their terms of service (not in terms of traffic or disk space, but CPU and memory). In the current industry "arms race", everyone is scrambling to offer more disk space or bandwidth than the next guy, even if it doesn't make sense to do so. At eApps, we don't believe in such manipulation. Customers can always find providers willing to offer more disk and data transfer. At eApps we continuously try to improve the value of our offering. Our resources are guaranteed to be available. But we never oversell, and instead focus on providing superior service and customer support, which end up being more important to most customers than unrealistic bandwidth or disk space promises.	Tech Tip Adding a Site to Your VPS The only thing limiting how many websites you can have running on your virtual private server is resources. You can use your control panel, and these simple steps, to add multiple sites to your system. To add a new site: 1) Login to your control panel and click the Site tab. 2) On the left hand menu, click the link called Add Site 3) Add a new domain or subdomain of your existing domain After creating the site, you will want to add a server alias for the new domain, so that, for example, if someone enters "www.your-domain.com" it will also go to your-domain.com. To add an alias: 4) Go to the System tab, click the Domains icon under Domain Management 5) Select the domain you just added when creating the new site 6) On the next screen, click the New Hostname button 7) Add the "www" then click OK. 8) Next click the Site tab, and make sure the site you just created is selected in the menu on the left. 9) Under Website Management, click Website Settings, then from the General Settings tab click the Configure button at the bottom. 10) Check the Server Alias boxes for the "your-domain.com" and "www.your-domain.com". Hit the Update button at bottom. And that's it.
Recent Application Updates New Versions of PHP, MySQL Released PHP -- eApps, and the PHP development team are pleased to announce the release of PHP 5.2.0. This release is a major improvement in the 5.X series, which includes a large number of new features, bug fixes and security enhancements. Specifics on the improvements are detailed in the changelog found here. We also recommend that you read the release notes before upgrading. MySQL -- Although MySQL 5.0.27 only fixes a compatibility bug from the previous point release, there are many improvements over the last available MySQL offered by eApps, version 5.0.24a. Please see the changelog for specifics on all the bug fixes now being offered. Note that if you are upgrading from version 5.0.19, we recommend that you follow the upgrade steps given in the release notes. Of course, you can always contact support@eapps.com if you have any questions.

Announcements
eApps Custom Services
Did you know that eApps can help you enhance the security of your hosting service? For example, we can assist in the installation of SSL certificates. We can also help you encrypt your email or setup a secure VPN tunnel between your users and your eApps server.

In addition, our support staff can install custom applications, help you get your site up and running, and assist with many other tasks including MySQL database replication.

If you have a custom need, contact sales@eapps.com. We'll be happy to get back to you promptly with a quote.

This Month's Promotion
Feedback Bonus: Survey Says?
Act now and get a credit equal to 20% of your monthly hosting fee, for a maximum of $25 per customer if you answer our survey...

1) What applications do you use most?
2) What applications would you like to see us offer?
3) Do you use our mail services? If so, what improvements would you like to see?
4) What languages do you use the most? Java? PHP? Ruby on Rails? Other?
5) What do you like or not like about our service?
6) What problems, if any have you encountered with using our service? What could we do to help eliminate those issues?

Reply to this survey before January 21, 2007 by mailing your answers to sales@eapps.com with the subject SURVEY.

Tech News
Overselling in the Hosting Industry
Perhaps you've seen deals like this before: 50 GB of space for $2! 1000GB of traffic for FREE! These unrealistic metrics are the result of unscrupulous hosting companies trying to squeeze every possible bit of profit from their servers. The idea is that since most customers only use a fraction of the resources allocated to them, it is possible to take a gamble and offer more resources than what is physically possible to deliver. Unsuspecting customers do not realize that there are many downsides to this, such as increased page loading times and frequent server crashes. Many hosting providers simply shut a customer's service off for breaking the fine print in their terms of service (not in terms of traffic or disk space, but CPU and memory).

In the current industry "arms race", everyone is scrambling to offer more disk space or bandwidth than the next guy, even if it doesn't make sense to do so. At eApps, we don't believe in such manipulation. Customers can always find providers willing to offer more disk and data transfer. At eApps we continuously try to improve the value of our offering. Our resources are guaranteed to be available. But we never oversell, and instead focus on providing superior service and customer support, which end up being more important to most customers than unrealistic bandwidth or disk space promises.

Tech Tip
Adding a Site to Your VPS
The only thing limiting how many websites you can have running on your virtual private server is resources. You can use your control panel, and these simple steps, to add multiple sites to your system.

To add a new site:

1) Login to your control panel and click the Site tab.

2) On the left hand menu, click the link called Add Site

3) Add a new domain or subdomain of your existing domain

After creating the site, you will want to add a server alias for the new domain, so that, for example, if someone enters "www.your-domain.com" it will also go to your-domain.com.

To add an alias:

4) Go to the System tab, click the Domains icon under Domain Management

5) Select the domain you just added when creating the new site

6) On the next screen, click the New Hostname button

7) Add the "www" then click OK.

8) Next click the Site tab, and make sure the site you just created is selected in the menu on the left.

9) Under Website Management, click Website Settings, then from the General Settings tab click the Configure button at the bottom.

10) Check the Server Alias boxes for the "your-domain.com" and "www.your-domain.com". Hit the Update button at bottom. And that's it.

Recent Application Updates
New Versions of PHP, MySQL Released
PHP -- eApps, and the PHP development team are pleased to announce the release of PHP 5.2.0. This release is a major improvement in the 5.X series, which includes a large number of new features, bug fixes and security enhancements. Specifics on the improvements are detailed in the changelog found here. We also recommend that you read the release notes before upgrading.

MySQL -- Although MySQL 5.0.27 only fixes a compatibility bug from the previous point release, there are many improvements over the last available MySQL offered by eApps, version 5.0.24a. Please see the changelog for specifics on all the bug fixes now being offered.

Note that if you are upgrading from version 5.0.19, we recommend that you follow the upgrade steps given in the release notes. Of course, you can always contact support@eapps.com if you have any questions.

To SUBSCRIBE to this publication, send an email with the subject "SUBSCRIBE" (in all caps) to:
newsletter@eapps.com

To be REMOVED from this publication, send an email with the subject "REMOVE" (in all caps) to:
newsletter@eapps.com