All hosting companies provide support services. However, the quality and responsiveness of the support services provided vary widely from one hosting company to another. Over time, your site will grow and become more sophisticated. Your organization will rely increasingly on the benefits your site provides. The level of service you receive from your hosting provider will likely play a crucial role in ensuring the reliability and performance of your web site or application. Responsive, personalized and highly knowledgeable service is one of the core principles that eApps has followed since the company was founded in 1986.
Our people are highly skilled and committed to our company and customers. They have years of significant experience delivering and supporting mission critical Internet applications and web sites. Some key points about our people follows:
- Highly Skilled -- Our
qualifications cover the broad range
of skills required to deliver and administer powerful web sites and
applications. We are experts at Java and PHP programming environments,
relational databases, the Apache web server, Linux, mail services, and
Internet protocols. We are also experts at the network layer, and have
significant experience using Cisco and other leading brand network
equipment.
- Committed -- Our personnel are
committed to our
company, but more importantly are committed to the customers and their
needs. Our customers find it comforting to know that our people will be
there when they need them -- with the knowledge, energy, and motivation
to deliver results.
- Experienced -- There is no
substitute for experience.
Our support staff has extensive experience in all aspects of the
development, administration and support of e-Business applications.
This means you can expect excellent trouble shooting results and good
judgment for all of your support calls.
- Responsive -- We have organized our support function as a flat organization. The key to this approach is having knowledgeable staff. All of the members of our technical support staff are highly trained and empowered to solve your issues.
| Superior Service | Top Tier Data Center | Advanced Technology |
